Privacy and Data Policy
Welcome to Odin Fortune Casino’s Privacy Policy. This page explains what personal and technical information we collect, how we use and protect it, and the choices available to you. We take privacy seriously and aim to be clear about how we handle account data, user activity and other information needed to provide our services.
Types of data we collect
We collect several categories of information to run accounts, process transactions and improve service delivery.
Personal data
This includes name, date of birth, contact details, identity documents when required for verification, and payment information needed to process deposits and withdrawals.
Technical data
We collect device and connection data such as IP address, browser type, operating system, device identifiers and log files. This information helps with security, fraud prevention and site performance.
Transactional and activity data
We record account activity, game play history, bets and transactions, deposit and withdrawal records, and communications with our support team. Transactional data is used for account management, payment reconciliation and compliance checks.
How we use information
We use your data to create and manage your account, process payments, verify identity, prevent fraud, provide customer support and handle disputes. We also use aggregated or anonymised data to monitor service quality and improve features. Where we rely on consent for specific processing activities you can withdraw that consent at any time.
Data protection practices
We protect data using technical and organisational measures such as encryption in transit, access controls and routine security reviews. Access to personal information is restricted to authorised staff and third-party providers who need it to deliver services. While we work to safeguard data, no system is completely secure, so we encourage strong account passwords and prompt reporting of suspicious activity.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, analyse usage and support essential functions. Some cookies are necessary for login and account security. Others help with analytics and personalised settings. You can manage cookie preferences via your browser or the cookie settings provided on our site. Disabling certain cookies may affect site functionality.
User rights
You have rights over your personal data including the right to request access, correction, deletion, restriction of processing, objection to certain uses and portability where applicable. You may also withdraw consent to specific processing activities. To exercise your rights, contact our support team.
Access, correction and deletion
To request a copy of your data, correction or deletion, contact [email protected]. We will respond and, where appropriate, carry out requested changes within a reasonable time. Certain data may be retained as required for legal, regulatory or legitimate business purposes.
Information sharing and third parties
We share information with payment processors, identity verification services, fraud prevention partners and other service providers who act on our behalf. We may also disclose information when required by law or to protect legal rights. We require third parties to implement appropriate security measures and limit their use of data.
Privacy policy updates
We may update this policy to reflect operational or legal changes. Material changes will be posted on the site and will take effect from the stated update date. Continued use of our services after changes indicates acceptance of the updated policy.